In an era where security demands are increasingly complex, traditional guard patrols are no longer sufficient on their own. Exiga Software’s Guard Tour Patrol System offers a modern, intelligent solution tailored for the needs of property managers, security firms, and corporate facilities in Singapore. By combining mobile check-ins, real-time alerts, and data analytics, this system brings accountability, efficiency, and cost-effectiveness to security operations.
What Is the Guard Tour Patrol System?
Exiga’s Guard Tour Patrol System is a cloud-enabled security management solution that tracks and verifies guard patrols. The system makes use of GPS, NFC, and QR scanning to log checkpoints and patrol logs in real time. Guards use a mobile app or handheld device to scan tags placed at predetermined locations (checkpoints), which in turn reports patrol status to a central command dashboard.
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Beyond just scanning, the system also supports incident reporting. Guards can submit reports — complete with notes or photos — when they encounter defects, security threats, or operational issues. These reports are immediately visible to supervisors, enabling faster response and resolution.
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Furthermore, the system includes time attendance integration. On top of patrol tracking, guards can mark attendance via the same app. This gives both HR and security leaders a unified view of working hours, incidents, and patrol performance.
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Virtual Guard Patrol: AI-Driven Surveillance
One of the standout features of Exiga’s offering is its Virtual Guard Tour System. Using AI and machine learning, this service can convert existing CCTV infrastructure into a “virtual guard.” Through scheduled video tours, AI monitors your premises 24/7, identifying anomalies and reporting events without the need for a human guard to be physically present.
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This virtual patrol method helps to augment or partially replace physical patrols — increasing the number of “tours” that can be completed each shift, reducing dependency on manpower, and filling gaps caused by absences or inclement weather.
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The virtual guard also generates a detailed audit trail, so security managers can review events, route patterns, and incident trends.
Real-Time Monitoring & Alerts
Because the system is cloud-based, security supervisors can monitor guard activity in real time. Whenever a guard scans a checkpoint, the system logs the event with a timestamp and location. If a checkpoint is missed, or if a guard deviates from their route, alerts are triggered, allowing for instant corrective action.
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In addition to patrol tracking, guards can also tap an SOS or panic button within the mobile app. If they face an emergency, the command center is alerted immediately, facilitating rapid response.
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Two-way communication — via chat or voice — ensures that guards and supervisors can stay in sync.
Data-Driven Insights & Reporting
One of the biggest advantages of Exiga’s Guard Tour Patrol System lies in its analytical capabilities. All patrol and incident data is stored centrally, allowing security managers to generate comprehensive reports that reveal patterns, vulnerabilities, and recurring security issues.
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These insights help security teams to:
Optimize patrol routes: By analyzing which checkpoints are most frequently skipped or which routes generate more incidents, supervisors can redesign patrol schedules for better coverage.
Improve guard performance: Patrol logs and incident reports create a performance record for each guard, supporting training, evaluations, and incentive programs.
Strengthen operational accountability: With timestamped logs and GPS data, there’s a reliable and auditable trail that helps in compliance and security audits.
Cost Efficiency and Manpower Optimization
Traditional guard patrols are often manpower-intensive, costly, and vulnerable to human error. By contrast, Exiga’s system helps reduce reliance on physical patrols through its virtual guard option.
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This hybrid approach — combining physical and virtual patrols — allows organizations to increase patrol frequency while controlling labor costs.
Moreover, because guards don’t have to manually maintain paper logs or report after every shift, administrative overhead is significantly reduced. Attendance tracking and payroll can be handled more efficiently, making the solution not just a security tool, but also an operational one.
Security & Compliance
Every checkpoint scan, incident report, and guard movement is tracked and logged — creating a detailed audit trail. This level of documentation is invaluable for compliance, especially in industries where regulatory standards demand strict accountability.
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Data collected by the system is secured, ensuring it’s accessible only to authorized personnel. Meanwhile, communications via the app (such as incident reports or emergency alerts) are logged in real time, reinforcing transparency and safety.
Scalability & Customization
Exiga’s Guard Tour Patrol System is highly customizable. Facilities can define their own checkpoint locations (whether with NFC, QR codes, or GPS coordinates), set patrol schedules, and even tailor incident-reporting forms to include specific questions or media uploads.
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Whether you’re managing a small condominium, a large industrial park, or a multi-building campus, the system scales to match your needs. The same applies to technology: guards can use smartphones, tablets, or specialized scanning devices — whichever works best for the site.
Conclusion: A Smart Investment in Security
Exiga Software’s Guard Tour Patrol System represents a significant leap forward for security operations in Singapore and beyond. By combining real-time patrol tracking, incident reporting, AI-powered virtual tours, and data analytics, the solution offers a comprehensive, modern approach to security — one that improves accountability, reduces human error, and optimizes resource usage.
For businesses and facility managers, adopting this system means transforming how security is managed: less manual paperwork, faster insights, and stronger operational control. Exiga’s offering makes security not just reactive, but proactive, helping organizations anticipate risks, respond to incidents more swiftly, and ultimately, make better use of both people and technology.
contact us
+65 6492 6783 / +65 9693 5512
+65 9693 5512 (Business WhatsApp)
sales@exigasoftware.com.sg