Travel is a customer centric business and individual experiences can greatly impact, both positively and negatively, travel businesses and brands. For travel businesses themselves, those experiences are set and delivered by guest facing frontline teams and are a critical component of the entire operation. With global lockdowns 5 years in the past, travel volumes have […]
Continue ReadingMedical tourism as a travel category that continues to show consistent growth as increasing healthcare costs fuels demand for medical and wellness procedures abroad. In 2024, the medical tourism market was valued at $13.69 billion (USD) and is forecasted to top $80 billion (USD) by 2032 (Polaris Market Research). Lower health care costs abroad and […]
Continue ReadingThe travel industry has finally shaken off the effects of COVID and volumes returned to 2019 levels last year but global economic and political turbulence may slow growth just as the industry enters the plus column. One area that continues to see growth is the use of technology in travel. Adoption of mobile devices on […]
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