Travel plans often change, and sometimes, so do the names on your airline ticket. Whether due to a simple typo or a legal name change, Frontier Airlines provides several options for correcting and modifying passenger information. Understanding the Frontier Airlines Name Change Policy is essential to ensure a smooth travel experience and avoid costly mistakes. This detailed guide explains everything you need to know about Frontier Airlines’ rules, fees, procedures, and tips when changing a name on a booking.
Understanding the Frontier Airlines Name Change Policy
The Frontier Airlines Name Change Policy allows passengers to make certain modifications to their ticketed names under specific circumstances. The policy distinguishes between name corrections (fixing typos or minor misspellings) and name changes (substantial alterations such as a different individual flying or post-marriage name updates).
Key Highlights of Frontier Airlines Name Change Policy
Frontier Airlines permits name corrections for typographical errors up to a certain character limit.
Full name changes are only allowed under limited situations such as legal name changes or court orders.
Passengers are not permitted to transfer tickets to another person entirely.
Name changes may incur fees and fare differences, depending on the type of change.
All changes must be made before check-in.
Understanding these terms helps determine whether your request qualifies for a correction or a change and what procedures to follow.
Types of Name Changes and Corrections
1. Minor Name Corrections
Frontier Airlines allows minor corrections in the following cases:
Typographical errors in the first, middle, or last name (e.g., Jonh instead of John)
Reversal of first and last names
Addition or removal of a middle name or initial
These changes can often be handled online or by contacting customer support. Typically, a minor correction does not require reissuing the ticket, and there may be no change fee, though fare differences could apply.
2. Major Name Changes
Major name changes involve significant alterations, such as:
Legal name changes due to marriage, divorce, or court decree
Adding a surname or legally modifying a first name
Changes due to gender reassignment
In these cases, Frontier Airlines requires official documentation such as:
Marriage certificate
Divorce decree
Court-issued name change order
Government-issued ID with the updated name
Frontier Airlines generally allows these changes only for the original ticket holder, not to replace the traveler with someone else.
Name Change Restrictions
Understanding the limitations of the Frontier Airlines Name Change Policy can help you avoid invalid requests. Some of the key restrictions include:
Tickets cannot be transferred to a different person.
You cannot change the name on a non-refundable ticket for another passenger.
Name corrections must match the government-issued ID used for travel.
All changes must be completed before check-in or boarding.
Failure to adhere to these restrictions can result in denial of boarding or forfeiture of the ticket value.
Frontier Airlines Name Change Fees
While Frontier Airlines is known for low-cost fares, name changes or corrections may still incur fees. The Frontier Airlines Name Change Fee varies depending on the type and timing of the request.
Typical Fees Include:
Type of Change Fee Amount (Approx.)
Minor name correction $0 to $75
Legal name change $75 + fare difference
Same-day correction $75 or higher
Reissuance of ticket Fare difference applies
Note: These fees are subject to change. Always check the official website for the most current Frontier Airlines Name Change Policy and fee structure.
How to Request a Name Change on Frontier Airlines
Depending on the type of change, there are multiple ways to process a name change or correction.
Option 1: Online Name Correction
For minor corrections, you can log in to “My Trips” on Frontier’s website and follow these steps:
Enter your last name and confirmation code.
Click “Edit Traveler Info.”
Make permissible changes (limited character adjustments).
Save and confirm the update.
This method is fast, often free, and ideal for spelling mistakes or minor edits.
Option 2: Calling Customer Support
For major changes, it’s best to speak directly with Frontier Airlines’ customer service. You will need:
Your booking reference
Government-issued ID
Legal documents (if applicable)
The agent will verify your request and, if approved, apply the necessary changes. You may be asked to pay a name change fee or any applicable fare difference.
Option 3: Airport Ticket Counter
You can also visit a Frontier ticket counter at the airport for last-minute or urgent requests. However, this should be your last resort, as same-day changes may be costlier and subject to availability.
Required Documentation for Name Changes
If your change falls under the Frontier Airlines Legal Name Change Policy, you will need to submit valid supporting documents. These may include:
Marriage certificate (if changing last name post-marriage)
Divorce decree (if reverting to a maiden name)
Court order (for any legal name change)
Government-issued ID (with the updated name)
It’s crucial that all submitted documents match the new name to prevent issues during check-in or boarding.
Frontier Airlines Name Change Policy for Group Bookings
If you booked as part of a group or under a corporate account, name changes can become more complex. Frontier may allow limited name corrections within group contracts, but entire name changes typically aren’t allowed.
Group coordinators must contact the Frontier Group Desk for specific instructions. The process may vary based on:
Contract type
Group size
Ticketing status
Time remaining before travel
Always initiate group name changes well in advance to ensure availability and avoid penalties.
Frontier Airlines Name Change for Award Bookings
If you booked a flight using Frontier Miles or through a third-party loyalty program, the name change process may be different. Most award tickets are non-transferable, and changes may be restricted.
Contact the Frontier Miles Customer Support for award booking name updates. Some general rules include:
Only minor name corrections allowed
No full passenger name swaps
Documentation required for legal name changes
Make sure the name on your frequent flyer account matches your ID to prevent complications.
Name Change Policy for Frontier’s Discount Den Members
Discount Den is Frontier’s membership program for discounted fares. If you booked a flight using a Discount Den account, name changes follow the standard Frontier Airlines Name Change Policy. However, the Discount Den membership itself is non-transferable.
If you need to update your name on the membership due to legal reasons, contact the Discount Den Support Team. You may be asked to: