IT outsourcing risks continue to evolve as businesses become more dependent on technology in 2025. As IBM reported, the global average cost of a data breach in 2023 was $4.45 million, illustrating the high stakes.
A managed IT services provider can dramatically increase efficiency, security, and scalability. Outsourced solutions also come with risks, from poor service quality to downtime to hidden costs.
The mission of Nets International is to empower businesses with secure, scalable, and transparent IT partnerships. In this article, we’ll explain how to mitigate the top six risks associated with managed IT services.
1. Weaknesses in the security system
If you outsource your IT services to a third party, you are entrusting them with your sensitive data, access credentials, and infrastructure control. The lack of strong cybersecurity practices by your Managed Service Provider (MSP) can expose your organization to a wide range of threats, such as data breaches, ransomware, and unauthorised access.
How Nets International Helps:
A number of standard security protocols are implemented to ensure the safety and security of your data, including encryption, 24/7 threat monitoring, and other industry-standard compliance frameworks, like ISO, GDPR, and HIPAA. With our proactive approach to cybersecurity, we ensure that your data remains safe – regardless of where it is located.
2. Downtime and Service Interruptions
Not all MSPs are built the same. If you are experiencing downtime due to technical failures, cyber attacks, or slow response times, it is likely that your operations will suffer.
What Nets International can do for you:
We provide 99.99% uptime service level agreements (SLAs), redundant systems, and 24/7 network operations center (NOC) support for all our services. With our disaster recovery and business continuity planning, you can rest assured that your systems will remain online, even in the event that an unexpected event arises.
3. Barriers to Scaling
Every business has its challenges when it comes to scaling. MSPs are no different. Particularly for less mature MSPs who want to become strategic solutions bundle providers, but are reluctant to overhaul their business model and marketing plans.
MSPs consistently tell us about scaling challenges:
• If customers have limited choices, especially when dealing with service providers with dedicated tech stacks, they may feel disadvantaged.
• Some consider it an “if it works, why fix it” argument: the current system works, and has worked for years.
• Some investors still believe their current investments have more to offer.
However, the benefits of increased scalability and profitability often outweigh the risks. In order to scale a small business, you just have to be creative and resourceful
How Nets International Helps:
As a company, we offer solutions that are fully customizable and scalable. We provide managed services that ensure your business grows as you do, whether it is adding users, expanding infrastructure, or converting to the cloud. With our managed services, you’ll be able to grow smoothly and efficiently alongside your business.
4. Hidden Costs and Unclear Pricing
A few providers have low introductory rates, but tack on hidden charges for routine services, like upgrades, support, or extra devices.
How Nets International Helps:
We provide transparent pricing, so you won’t be surprised by any unexpected charges. Your investment is mapped out in detail upfront, including what is included, what is optional, and how it will be useful. Predictable IT budgeting has never been easier.
5. Keeping Up with Changing Regulations
Compliance in today’s dynamic regulatory environment is more challenging than ever, especially for businesses that operate in multiple countries or industries. Regulations vary by region and sector, from data privacy laws like GDPR to industry-specific standards like HIPAA. If you don’t keep up with these changes, you may face fines, legal action, and reputational damage.
As the regulatory landscape changes, Nets International provides proactive compliance monitoring, expert guidance, and tailored IT solutions that adapt to the shifting landscape, ensuring your organization remains secure, accountable, and fully compliant by providing proactive compliance monitoring, expert guidance, and tailored IT solutions.
6.Unable to Provide End-to-End IT Management
To be fair, not all businesses are looking for end-to-end management to run their businesses efficiently. Perhaps you already have an in-house team, but you would prefer to supplement it with a few distinct services that we can offer you. As a general rule, however, the best way to get the most return on your IT investment is by getting an IT partner to manage your entire infrastructure for you.
One of the challenges for IT managed services providers here is that not all MSPs are capable of providing end-to-end services across a wide range of technologies. Due to the fact that many businesses routinely run into issues like costly downtime, attempted data breaches, and a whole host of other issues, there may come a time when you will need to leverage services you did not initially think you would need.
7. Slow Response Times
Even the most promising partnerships can be derailed by slow responses and vague updates. You need answers fast when problems arise.
Every second counts when it comes to IT problems. Downtime can cost your business thousands in lost productivity, even for just a few minutes. Some MSPs lack the resources to respond quickly to these issues.
Basically, you want your IT partner to be able to help at a moment’s notice so you don’t have a prolonged IT disruption.
How Nets International Helps:
You will be provided with a dedicated account manager as well as a team of IT professionals who are responsive to your needs. The key to our success is clear communication, regular performance reporting, and real-time alerts, so you will always be aware of what’s going on.
The Nets International Difference
Partnering with Nets International means choosing a managed IT provider that puts your business goals first.
Ready to Eliminate Risk and Take Control of Your IT?
Let Nets International help you overcome the challenges of managed IT and unlock the full potential of your technology.
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Let’s talk about your needs, risks, and opportunities. Contact us today to discover how our managed services can support your success—securely, reliably, and efficiently.
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